Dementia Care Home

Cedar Grange Care Centre

1-7 Pilkington Road, Southport, Merseyside, PR8 6PD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
76/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-09-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe finding their relatives looking well-presented and comfortable. There's a sense that residents feel at ease here — one family saw their father settle in remarkably quickly during his first month.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness65
  • Activities & engagement85
  • Food quality60
  • Healthcare68
  • Management & leadership70
  • Resident happiness75
Section 02

What inspectors found

Inspected 2019-09-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the August 2019 inspection. This represents an improvement from the previous Requires Improvement rating, suggesting the home addressed earlier safety concerns. A Good Safe rating covers staffing levels, medicines management, infection control and safeguarding. No specific concerns were flagged in the published summary. However, no detail about how safety is maintained — including night staffing arrangements or how incidents are logged and learned from — is available from the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the August 2019 inspection. This domain covers whether staff have the right training, whether care plans are personalised and regularly reviewed, how healthcare needs are managed, and whether residents receive adequate nutrition and hydration. The home specialises in dementia care, which implies dementia-specific training should be in place. No specific observations about training content, GP access, food quality or care plan reviews are described in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the August 2019 inspection. This domain assesses whether staff treat residents with warmth, dignity and respect, whether residents' independence is supported, and whether people feel genuinely cared for rather than processed. Staff warmth and compassion are the two highest-weighted themes in DCC family review data — 57.3% and 55.2% respectively — making this domain the most important single factor for most families. No direct quotes from residents, relatives or staff are available in the published summary to illustrate what caring looks like day-to-day at this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding — the highest possible rating — at the August 2019 inspection. This is the home's standout result and covers whether care is tailored to each individual, whether activities are meaningful and varied, whether people are supported to maintain their identity and independence, and how end-of-life care is approached. An Outstanding rating requires inspectors to find specific, strong, multiple-source evidence, not just policy documents. This is a genuine achievement, particularly for a home that was previously rated Requires Improvement overall.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the August 2019 inspection. This covers the quality of management and leadership, whether there is a positive culture, whether staff feel supported and able to raise concerns, and whether the home has robust governance to identify and act on problems. The registered manager at the time of the 2023 review is listed as Mrs Lyndsey Emma Floyd, with Mr Tayfun Yilmaz as the nominated individual. The home has been inspected four times and is currently registered and active. No concerns were flagged in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Cedar Grange provides dedicated care for people over 65, with particular experience in dementia support. The team works to understand each person's preferences and communication style. For residents with dementia, staff take time to learn individual needs and preferences. This personalised approach helps people feel understood and supported. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

76/ 100

DCC Family Score

Cedar Grange scores well overall, with a standout Outstanding rating for how it responds to your parent as an individual — suggesting activities, engagement and personalised care are genuine strengths. Most other areas are rated Good following an improvement from Requires Improvement, though the 2019 inspection date means families should seek updated evidence on staffing, food and day-to-day care.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe finding their relatives looking well-presented and comfortable. There's a sense that residents feel at ease here — one family saw their father settle in remarkably quickly during his first month.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for somewhere in Southport where your relative might feel settled, Cedar Grange could be worth exploring.

DCC Recommendation

Worth a visit

Cedar Grange, a 36-bed residential home in Southport specialising in dementia care for adults over 65, was rated Good overall at its last official inspection in August 2019 — an improvement from its previous Requires Improvement rating. The home's standout result is an Outstanding rating for Responsive care, meaning inspectors found strong evidence that your parent would be treated as an individual with their own preferences, history and needs. All other domains — Safe, Effective, Caring and Well-Led — were rated Good, indicating a home that has made genuine progress and meets the standard expected. The most important caveat for any family is that this inspection took place in August 2019 — meaning the findings are now over five years old. A lot changes in care homes: staff come and go, managers change, ownership evolves. The published report offers very little specific detail — no resident quotes, no staff observations, no descriptions of the environment — so you are working largely from ratings rather than evidence. Before making a decision, visit in person, ask specifically about night staffing ratios, how often care plans are reviewed with families, and what the current activity programme looks like for someone in the later stages of dementia. The Outstanding Responsive rating is genuinely encouraging, but confirm it still reflects today's reality.

The three questions to ask when you visit

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In Their Own Words

How Cedar Grange Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cedar Grange Care Centre says about itself

Where friendly staff help residents feel genuinely settled and secure

Residential home in Southport: True Peace of Mind

When families visit Cedar Grange in Southport, they often notice how calm their relatives seem. This care home specialises in supporting people over 65, including those living with dementia. The staff here focus on getting to know each resident as an individual.

Care & specialisms

Who they care for

    Cedar Grange provides dedicated care for people over 65, with particular experience in dementia support. The team works to understand each person's preferences and communication style.

    How they describe their dementia care

    For residents with dementia, staff take time to learn individual needs and preferences. This personalised approach helps people feel understood and supported.

    “If you're looking for somewhere in Southport where your relative might feel settled, Cedar Grange could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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